At Medley Beauty, we are committed to providing exceptional service to our customers, which includes our shipping and return policy. Our goal is to ensure a seamless and enjoyable shopping experience for every customer.
Shipping Policy:
We understand that receiving your beauty products in a timely manner is important. That’s why we strive to process and ship out all orders as quickly as possible. Once your order is placed, you can expect it to be shipped within 1-2 business days. We offer various shipping options to accommodate your needs, including standard shipping, expedited shipping, and international shipping.
For domestic orders, standard shipping typically takes 3-5 business days for delivery, while expedited shipping can arrive within 1-2 days. For international orders, shipping times may vary depending on the destination. We partner with reliable shipping carriers to ensure that your products are delivered to you safely and efficiently.
Return Policy:
Customer satisfaction is our top priority at Medley Beauty. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy. You can return any unused products within 5 days of purchase for a full refund or exchange.
To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that products must be in their original packaging and in resalable condition to be eligible for a refund or exchange. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our end.
We want you to shop with confidence at Medley Beauty, knowing that we stand behind the quality of our products and service. If you have any questions or concerns about our shipping and return policy, do not hesitate to reach out to our friendly customer service team for assistance.